Choose a time that works for you. Cindy, our New Patient Coordinator, will learn what you’re looking for, explain how MyHealth1st works, and help you understand the next step.
A brief, non-clinical introductory call. No referral is needed.
Every new patient begins here. Select an available time below and we’ll send your confirmation by email.Â
Complimentary discovery call
Phone conversation
Times shown in Eastern Time
A simple conversation designed to give you clarity before you commit to care.
Briefly share your goals and the type of support you are exploring.
Cindy will explain our approach, new-patient pathways, and practical details.
Leave knowing which starting option may fit and what happens from there.
Already a MyHealth1st patient?
Prefer to speak with our office?
Send us a message and our team will follow up. Please do not include private or detailed medical information in this form.
MyHealth1st
1389 Westgate Center Drive, Suite B
Winston-Salem, NC 27103
Â
Monday–Friday, 9:00 AM–5:00 PM
[email protected]
Fax: 336-997-9888
This form is for general communication and is not monitored for urgent medical concerns.
A discovery call is a brief, non-clinical conversation with our New Patient Coordinator. We’ll learn what you are looking for, explain how MyHealth1st works, and help you understand the most appropriate starting options.
Yes. All prospective patients begin with a discovery call before scheduling clinical services or having laboratory orders processed. This helps ensure you start with the right service and understand what to expect.
Â
If you choose to move forward, our New Patient Coordinator will remain your primary point of contact throughout onboarding. She will help set up your patient portal, coordinate your appointments, answer non-clinical questions, and guide you through the steps leading up to your initial visit, with follow-up afterward as needed.
That is completely normal and one of the reasons we offer discovery calls. You do not need to choose a specific assessment or treatment before speaking with us. Cindy will help you understand the available pathways based on what you hope to address.
No. The discovery call is for orientation, service information, pricing, and next steps. Medical assessment, diagnosis, and individualized recommendations take place during an appointment with a MyHealth1st clinical provider.
No referral is required to begin working with MyHealth1st. You may schedule a discovery call directly with our New Patient Coordinator.
MyHealth1st is a cash-pay medical practice and does not file insurance claims for clinical visits. We can provide an itemized invoice containing applicable billing and diagnosis codes that you may submit to your insurance company for possible reimbursement. MyHealth1st has opted out of Medicare.
Many blood tests are ordered through Labcorp, which bills your insurance directly. Discounted cash-pay options are also be available. Specialty testing and coverage vary, so our team will explain likely costs before testing is ordered.
Telehealth (via phone and Zoom) is available for many services when clinically and legally appropriate. Certain evaluations, testing, and procedures require an in-person visit at our Winston-Salem office.
Records generally are not needed for the introductory call. If records are required before your clinical appointment, our team will explain what to send and how to submit them securely.
Established patients should use the Patient Portal for clinical questions and patient-specific communication. For general administrative assistance, call our office at (336) 306-9393.
Conveniently located in Winston-Salem, with easy access from Clemmons and surrounding Triad communities.
MyHealth1st
1389 Westgate Center Drive, Suite B
Winston-Salem, NC 27103
(336) 306-9393
Our office is on Westgate Center Drive. These details can make your first visit a little easier.
Our office is located in the brick building with Edward Jones Investment visible at the front.
Continue around the building to the back. Parking is available near the rear entrance.
Use the rear entrance to access Suite B. If you have any trouble finding us, call the office and our team will help guide you in.
Running late or need help finding us? Call (336) 306-9393 and we’ll point you in the right direction.
